Greetings everyone,
I’m always excited to see a new RFQ inquiry come in from the SourceHosting.net Professional Services RFQ page. Generally, the prospect needs help with an internally-hosted source code control system, some release management consulting or perhaps a solution to a particularly thorny infrastructure problem that’s impacting their software developers. There’s always a good opportunity to flex the ol’ brain cells and learn about a new environment.
However, within the past couple of weeks, I’ve received 2 inquiries from somewhat confused visitors. I’m posting them here for your amusement (names changed to protect the, um, clueless). Anyone care to hazard a guess how these folks landed at SourceHosting.net?
From: confused_person@Yahoo.com
Sent: Saturday, January 26, 2008 11:49 AM
To: support@sourcehosting.net
Subject: [SHN] Pro Servs RFQ
Name: Confused Person
Company name: cvs
Email: confused_person@Yahoo.com
Phone: 8005551212
Request: Everytime I visit cvs my receipt says Your
Extracare account information is incomplete .Please visit web
site I have tried this number of times I'm have problem where to go.
Additional information
Number of users:
Number of remote users:
Repository size:
Does backups: N/A
Number of servers:
Server types: Windows
Tools in use: CVS
I sent this person a polite note with a pointer where he most likely should have directed his inquiry and had a good laugh.
This morning, I got 2 inquiries from the same person, so maybe this is going to be a trend!?
Date: Sun, 10 Feb 2008 11:30:59 -0500 (EST)
To: support@sourcehosting.net
Subject: [SHN] Pro Servs RFQ
From: I_am_confused@sbcglobal.net
Name: Confused Person
Company name: self0employe
Email: I_am_confused@sbcglobal.net
Phone: 800-555=1212
Request: Complaint at the Nowheresville, Nostate Store.
I was treated by Anonymous (sore empolyee) wrongly this morning
Additional information
Number of users:
Number of remote users:
Repository size:
Does backups: N/A
Number of servers:
Server types:
Tools in use:
And then minutes later:
*** *** ***
Anonymous (store employee) treated wrongly this morning she
question my ID .I have been going to this store for 21 years
*** *** ***
Bummer – the sore, er, store employee should be reprimanded!
If you’ve got some amusing CCRM (confused customer relationship management) tidbits, feel free to share them here!